Information we collect
Depending on how you use our services, we may collect your name, phone number, email address, booking details, table information, order details, payment status, and messages you choose to send us.
We may also receive basic device and technical information needed to operate the kiosk, website, and account services.
How we use your information
- To create and manage table bookings and food or hookah orders.
- To process payments, refunds, and payment-related support.
- To send service messages about your booking, order, or account.
- To improve reliability, security, and the guest experience.
- To meet legal, accounting, and fraud-prevention requirements.
Security and retention
We use reasonable administrative and technical safeguards to protect your information. Payment card details are handled by our payment provider and are not stored directly by Exxotik Hookah.
We keep information only for as long as needed to provide services, resolve disputes, maintain business records, and meet legal obligations.
Your choices
You may ask us to access, correct, or delete personal information we hold about you, subject to legal and operational requirements. You can also opt out of non-essential marketing messages at any time.
Contact us
If you have a privacy question or request, contact us at sales@exxotikhookah.com.